Voiz One Year Warranty

Voiz® Limited Warranty
Voiz LLC (“Voiz”) warrants your product against defects in materials and workmanship when purchased directly from Voiz® or a Voiz® authorized reseller. This warranty is extended only to the original end-use purchaser or the person receiving the product as a gift and shall not be extended to any other person or transferee. The warranty is valid from the date of retail purchase for a period of 1 Year.
In the case of a covered warranty defect, Voiz® will at its option: (A) repair the product using new or refurbished parts; (B) replace the product with an equivalent new or refurbished product; or (C) provide a partial or full refund of the original purchase price to you in exchange for return of the product.
This warranty does not cover defects or damage arising from improper use or maintenance, normal wear and tear, commercial use, accident or external causes. Unauthorized repair, modification or customization of your product voids this warranty.
For warranty service on covered defects during the warranty period, contact Voiz® using the contact information at voiz.link/support. In order to providing warranty service, it requires to provide proof of purchase details, including but not limited to a receipt or sales invoice.

Instructions for warranty returns:

To return a product, please follow these simple steps:
• Please contact Voiz support
• Request an RMA

If in the diagnosis of reported performance issues with your Voiz® product(s) our customer support personnel determine that your product(s) qualifies for a Warranty Return, a Return Merchandise Authorization (RMA) request will be initiated and a unique RMA number will be sent to you via email. Every limited warranty return must have an associated (RMA) number.

• Use the original Voiz® boxes

All products must be returned in the original packaging with all contents included. Please ensure that any previous shipping labels or other markings have been removed or covered completely. Please note that failure to return all items included with your product, or returning the product without the manufacturer
packaging may result in the product(s) being shipped back to you at your own expense.

• Use a Voiz® prepaid returns electronic shipping label

To ensure successful delivery, ship returned products using the prepaid returns shipping label emailed to you
by Voiz®. Voiz® will not be responsible for returned products sent using an alternate carrier or shipping
label. It is the sender’s responsibility to retain a copy of the shipping label with the applicable tracking number.

• Email your return shipment tracking number to support@voiz.link

Please include “Return Shipment: RMA# (your RMA#)” in the email subject line and
the returns shipment tracking number and the time of pick-up in the email body.